Marshall Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). Marshall Health does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

In addition, Marshall Health provides:

  • Free appropriate auxiliary aids and services to people with disabilities so they may communicate effectively with us:
    • Qualified sign language interpreters
    • Written information in other formats (i.e. large print, audio, accessible electronic formats)
  • Free language assistance services to people whose primary language is not English, which may include:
    • Qualified interpreters
    • Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services or language assistance services, notify a staff member for assistance.


Request Translator Services


Patient Advocacy

If you believe that Marshall Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

MHN Corporate Compliance Department
2900 First Avenue
Huntington, WV 25702
Telephone: 304.526.1912 or 304.526.1910
Fax: 304.526.1839
Email: compliance@mhnetwork.org

You can file a grievance in person, or by mail, fax or email. If you need help filing a grievance, please contact the numbers above.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr, or by mail or phone at: 

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F
HHH Building
Washington, D.C. 20201
1.800.368.1019, 800.537.7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.