Payment & Insurance
Marshall Health makes it easy and convenient to pay your bills online using our new and improved online payment portal.
For services on October 1, 2020, or AFTER:
In October 2020, Marshall Health introduced a new payment portal, ExchangeEDI. Use the account number on your billing statement to set up and access your new payment portal account.
Have a Billing Question?
Contact our Billing Department at 877-315-8478. Representatives are available 8 a.m. to 5 p.m., Monday-Friday.
Frequently Asked Questions
Visit your physician’s office to update your billing record in person;
Call 877-315-8478 to speak with a billing agent; or
Log in to your payment portal account to update your insurance.
>>Log in to payment portal for services after Oct. 1, 2020.
>>Log in to payment portal for services prior to Oct. 1, 2020.
Please contact our Billing Department at 877-315-8478 to request a copy of your billing statement.
Using our secure online bill payment site, you can pay using MasterCard, Visa or Discover. Please make checks payable to Marshall Health.
For those who receive lab or radiology services at Marshall Health-Teays Valley, a “cash price,” or 20% discount, is offered to uninsured patients who pay their entire bill at time of service. >>View price list
For questions about your bill or to request an itemized statement, call:
877-315-8478