Telehealth at Marshall Health

Expert care from anywhere with telehealth

Marshall Health patients have access to comprehensive and acute care services from the comfort of home. Through telehealth, expert care in a wide variety of specialties is available through a secure digital platform on a computer, tablet or smartphone.

Our providers provide virtual visits for:

Real-time consultations
Pre- and post-operative surgical care
Home monitoring

Emergent care is available through Marshall Health Network's Tele-NOW Virtual Urgent Care. Call 304.781.TELE (8353) for more information.

Preparing for Your Virtual Visit

All you need is a reliable internet or cellular connection and a smartphone, tablet or computer with a camera and speaker. Please note: Android A12 and A32 are not supported.

When the time comes to start your visit, follow these step-by-step instructions:

You will receive a link via text or email to your device
Click on the link to open it
Enter your name
Check the small box to acknowledge the terms
Allow access to camera and microphone, if asked
Click Next

For technical support, please call 1.304.399.7888 to reach our Virtual Care Call Center.

Downloadable PDF

Tips for Your Visit

Be in a quiet space with good lighting and a simple background.
Make sure the volume is turned up on your device.
Do not attempt a visit while driving or operating any kind of machinery or vehicle.
Attempt to be in an area with good cellular or internet connection. Wi-Fi is best.
You may invite a family member to join or assist in your visit.
If you track vital signs such as blood pressure, pulse, temperature, weight or blood sugar at home, have those ready.
Have your medication list and any refill needs available for review if needed.
Have questions prepared and report any difficulties you are experiencing.
If you become disconnected during the visit, go back to the invitation text or email and click on the link to re-join.

Telehealth
- Maternal-Fetal Medicine Telehealth

Please Note: Your virtual visit may require an in-person visit or screening if determined necessary by the provider. We are taking extra precautions to limit exposure to our patients and clinical staff as everyone’s health is our top priority.