Expert care from anywhere with telehealth

Marshall Health patients have access to comprehensive and acute care services from the comfort of home. Through telehealth, expert care in a wide variety of specialties is available through a secure digital platform on a computer, tablet or smartphone.

Our providers provide virtual visits for:

  • Real-time consultations
  • Pre- and post-operative surgical care
  • Home monitoring

Emergent care is available through Marshall Health Network's Tele-NOW Virtual Urgent Care. Call 304.781.TELE (8353) for more information. 

Does my provider offer telehealth?

Preparing for Your Virtual Visit

All you need is a reliable internet or cellular connection and a smartphone, tablet or computer with a camera and speaker. Please note: Android A12 and A32 are not supported.

When the time comes to start your visit, follow these step-by-step instructions:

  • You will receive a link via text or email to your device
  • Click on the link to open it
  • Enter your name
  • Check the small box to acknowledge the terms
  • Allow access to camera and microphone, if asked
  • Click Next

For technical support, please call 1.304.399.7888 to reach our Virtual Care Call Center.

Downloadable pdf

Please Note: Your virtual visit may require an in-person visit or screening if determined necessary by the provider. We are taking extra precautions to limit exposure to our patients and clinical staff as everyone’s health is our top priority.