Telehealth at Marshall Health

Expert care from anywhere with telehealth

Marshall Health patients have access to comprehensive and acute care services from the comfort of home. Through telehealth, expert care in a wide variety of specialties is available through a secure digital platform on a computer, tablet or smartphone.

Our providers provide virtual visits for:

  • Real-time consultations
  • Pre- and post-operative surgical care
  • Home monitoring

Emergent care is available through Marshall Health Network's Tele-NOW Virtual Urgent Care. Call 304.781.TELE (8353) for more information. 

Preparing for your Virtual Visit

You will need a reliable internet or cellular connection and a smartphone, tablet or computer with a camera or speaker.  

  • Find a quiet space with good lighting and a simple background. 
  • Turn up the volume on your device. 
  • Hold or place your device at face level. 
  • Do not eat or drink during your visit. 
  • Do not attempt a visit while driving or operating any kind of machinery or vehicle. 
  • Find an area with a good cellular or internet connection. Wi-Fi is best. 
  • You may invite a family member to join you or assist in your visit. 
  • Have your medication list and at-home vital signs monitoring information on hand, if applicable. 
  • Have questions prepared and report any difficulties you are experiencing. 
  • Determine if your next visit will be virtual or in person. 
  • Take notes as needed. Have pen, paper and other materials ready.

Request an Appointment

To request a telehealth appointment, call your provider's office directly or send a message on myHealthFile. Appointments are conducted through the program, Amwell.

What to Expect

Experience the same trusted care you receive in-person at Marshall Health with a face-to-face interaction with your provider via secure videoconferencing.

Does my provider offer telehealth?

Resources

Please Note: Your virtual visit may require an in-person visit or screening if determined necessary by the provider. We are taking extra precautions to limit exposure to our patients and clinical staff as everyone’s health is our top priority.