Patient & Community Information

Controlling the spread of COVID-19 will require all of us actively working to prevent it. Practice everyday preventive behaviors. Stay home when sick. Cover coughs and sneezes. Frequently wash your hands (at least 20 seconds) with soap and water. Disinfect frequently touched surfaces.

The West Virginia Department of Health and Human Resources hotline is available 24/7, toll-free at 1-800-887-4304 to provide accurate information about COVID-19, the risk to the public and the state’s response.

Marshall Health and Mountain Health Network offer a clinic-based testing model for COVID-19, which means the COVID-19 test is available to patients in most of our primary care clinics. A map of testing locations in other areas of West Virginia is available at https://www.wvhealthconnection.com/covid-19.

Non-insured patients will be billed for COVID-19 tests. Insurance will be billed for those with coverage. The U.S. Health Resources and Services Administration COVID-19 Uninsured Program no longer accepts claims for COVID-19 testing and treatment (effective 3/22/22) or claims for vaccine administration (effective 4/5/22). Any individual without insurance will be responsible for the entire cost of COVID-19 testing. Additional information is available at www.hrsa.gov.

CLINIC-BASED TESTING

Marshall Health/Mountain Health Network

By Appointment Only

Marshall Family Medicine - Rapid testing for COVID-19
- Marshall Family Medicine - Huntington
Marshall Internal Medicine - Rapid testing for COVID-19
- Marshall Internal Medicine - Huntington
Marshall Pediatrics - PCR testing for COVID-19, flu A/B, RSV

Walk-In Testing

Marshall Pediatrics NowCare (pediatric patients only)
Cabell Huntington Hospital (CHH) Family Urgent Care
St. Mary’s Urgent Care

COMMUNITY TESTING

Free drive-through community testing is available 8 a.m. to 4 p.m. Monday through Friday at the Cabell-Huntington Health Department, 703 Seventh Ave. in Huntington.

PRE-OPERATIVE TESTING

Pre-operative testing at will be conducted at Pre-Admission Testing (PAT), located on the ground floor of Cabell Huntington Hospital. Testing is still required for inpatient procedures but is no longer mandatory for outpatient surgeries if the patient is not experiencing any symptoms of COVID-19.

If you’re experiencing fever, new cough or new shortness of breath (difficulty breathing), call first before seeking medical care. Tell your health care professional about your symptoms and if you’ve recently been been in close contact with a person known to have COVID-19 or if you live in or have recently traveled to an area with ongoing spread.

West Virginia Residents

West Virginia residents and health care providers can contact the WV DHHR hotline 24/7, toll-free at 1-800-887-4304.

Huntington-Area Patients & Residents

The WV DHHR hotline is also accessible 24/7, toll-free at 1-800-887-4304.
The Cabell-Huntington Health Department call center is available 8 a.m. to 4 p.m., Monday through Friday, at 304-526-3383.
You can also contact your primary care provider. Your provider will offer specific instructions and work with the state’s public health department and CDC to determine if you need to be tested for COVID-19.

Marshall University Students

Students who have recently traveled internationally, had exposure to a known or suspected case of COVID-19 and are experiencing symptoms should contact Student Health Services at 304-691-1100.

Additional Contacts

To notify the Cabell-Huntington Health Department of a reportable disease that requires immediate attention, please call 304-523-6483.
Additional resources are available through the West Virginia Department of Health and Human Resources.

Resources

The CDC offers a number of resources for families and health care professionals, including household resources guide with tips on getting your household ready for a coronavirus outbreak and self-testing guidance for testing at home when symptoms occur, when you're exposed or planning to attend a large gathering.

Public Health Links

Prevention & Treatment

Prevention

The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

Get the COVID-19 vaccine.
Avoid close contact with people who are sick.
Avoid touching your eyes, nose, and mouth.
Stay home when you are sick.
Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
Follow CDC’s recommendations for using a face covering.
- CDC does not recommend that people who are well wear a face covering to protect themselves from respiratory diseases, including COVID-19.
- Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

>>Learn how to prevent spreading COVID-19 to others if you are sick.

For higher risk individuals, the CDC recommends:

Planning ahead
Take everyday precautions to keep space between yourself and others
When you go out in public, keep away from others who are sick, limit close contact and wash your hands often.
Avoid crowds as much as possible

During a COVID-19 outbreak in your community, stay home as much as possible.

Treatment

There is no specific antiviral treatment recommended for COVID-19. People with COVID-19 should receive supportive care to help relieve symptoms. For severe cases, treatment should include care to support vital organ functions.

People who think they may have been exposed to COVID-19 should contact their health care provider immediately.

COVID-19 Resources
- Patient & Community Information
- Marshall University Faculty & Students

CONTACTS

WV DHHR 24/7 Hotline
1-800-887-4304

WV DHHR Vaccine Hotline
8 a.m. - 6 p.m., Monday-Friday
9 a.m. - 5 p.m., Saturday
1-833-734-0965

Student Health Services
304-691-1100

Cabell-Huntington Health Department Call Center
8 a.m. - 4 p.m., Monday-Friday
304-526-3383

Marshall Health clinics have protocols and systems in place to keep patients, students and our health care team safe. You should not avoid seeking care out of concerns about the coronavirus. However, if you are experiencing symptoms, including fever, cough or difficulty breathing, call your health care provider first so they can advise you.