Marshall Health News

Marshall Health clinics to reopen with safety measures in place

Patients encouraged to wear cloth face coverings to in-person visits

5/1/2020

HUNTINGTON, W.Va. – A number of Marshall Health’s clinics will begin increasing in-person patient visits starting Monday, May 4.

The decision to reopen follows more than three consecutive days of cumulative COVID-19 positive test results in West Virginia below 3 percent and West Virginia Governor Jim Justice’s Executive Order 30-20. Patients can expect a number of safety measures, consistent with those outlined by the West Virginia Board of Medicine, implemented across Marshall Health’s more than 70 clinics. This includes, but is not limited to:

  • Staggered appointment times
  • Pre-screenings at clinic entrances
  • Appointment check-ins by phone or text from the patient’s vehicle
  • Modified waiting room setups to promote social distancing
  • Additional hand sanitizing stations
  • COVID-19 testing for all elective procedures

Isolation protocols for patients experiencing symptoms of COVID-19 and heightened cleaning procedures continue to be in place as well. Specific departments may also have additional safeguards in place to protect at-risk patients.

“As businesses, including our own, reopen, we must be diligent in taking every extra precaution to prevent any type of surge,” said Larry D. Dial, M.D., chief medical officer for Marshall Health. “Likewise, we want patients to feel safe and not defer necessary medical care.”

In addition, Marshall Health will follow universal masking guidelines for both providers and medical office staff, consistent with Centers for Disease Control and Prevention (CDC) and Joint Commission guidelines. Marshall Health also encourages all patients to wear cloth face coverings when they attend in-person visits.

“If you’re masked and I’m masked, you’re protecting me and I’m protecting you,” Dial said. “We want to make every effort to protect each other.”

Marshall Health will continue to offer virtual telemedicine alternatives to in-person visits for primary care as well as more than 45 areas of specialty care.

For questions about specific office hours or appointment availability, please contact your physician’s office.

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Media Relations Contact

Michele McKnight
Assistant Director of External Affairs
304-691-1713 
mcknigh4@marshall.edu

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