Patient Visit Restrictions at Marshall Health
For your safety and that of our care team, the following policies are in place until further notice at all Marshall Health and affiliated clinic locations:
- Patients are encouraged to come to their visits alone. However, if necessary, visitors will be limited to one per patient in the clinic or facility at a time.
- Marshall OB/GYN clinics do not allow family members of adult patients to accompany their loved ones into the office or exam room unless absolutely necessary. If an essential caregiver is needed for assistance, only one person may accompany the patient.
- All pregnant women coming in for an ultrasound at a Marshall OB/GYN or Mountain Health facility will be allowed to have one person accompany them to the appointment. The person must be 18 or older, wear a mask/face covering, be asymptomatic and wash or sanitize their hands prior to entry.
- Up to two people may accompany a child to an appointment.
- Exceptions to these restrictions may be made on a case-by-case basis based on special circumstances and/or prior approval of departmental leadership. Patients should call in advance of their appointment for consideration.
For our patients receiving inpatient services at Cabell Huntington Hospital and St. Mary's Medical Center, additional guidelines are in place that those facilities. Please see below for additional information.
System-wide general visitation guidelines at Cabell Huntington Hospital and St. Mary's Medical Center
- All visitors should arrive wearing a mask and continue to wear it during their entire stay. Visitors must provide their own mask.
- Visitors will be screened at the entrance using a brief series of questions.
- All visitors should wash their hands with soap and water for 20 seconds or apply hand sanitizer upon entry and departure from patient rooms and the facility.
- Visitors must be age 18 or older.
- Compassionate care considerations and exceptions may be made on a case-by-case basis.
- Exceptions to visitation hours may be made for essential caregivers.
Inpatient & outpatient surgery and procedure visitation
- Adult patients having an outpatient procedure or surgery at a Mountain Health facility may have one designated person accompany them to the facility.
- This designated person will be asked to wait in their vehicle during the procedure and will be contacted by the staff throughout the procedure with updates as well as discharge instructions once the procedure is finished.
- Visitors of adult inpatients taken to surgery will be asked to wait in the patient room during the procedure.
- Pediatric patients having a procedure or surgery at a Mountain Health facility may have one parent/guardian accompany them into the facility and remain with patient until the procedure. During the procedure, this parent/guardian may wait in the lobby.
Additional requirements and unit-specific visitation information is available here.