Controlling the spread of COVID-19 will require all of us actively working to prevent it. Practice everyday preventive behaviors. Stay home when sick. Cover coughs and sneezes. Frequently wash your hands (at least 20 seconds) with soap and water. Disinfect frequently touched surfaces.

The West Virginia Department of Health and Human Resources hotline is available 24/7, toll-free at 1-800-887-4304 to provide accurate information about COVID-19, the risk to the public and the state’s response. 

If you’re experiencing fever, new cough or new shortness of breath (difficulty breathing), call first before seeking medical care. Tell your health care professional about your symptoms and if you’ve recently been been in close contact with a person known to have COVID-19 or if you live in or have recently traveled to an area with ongoing spread.

West Virginia Residents
  • West Virginia residents and health care providers can contact the WV DHHR hotline 24/7, toll-free at 1-800-887-4304.
Huntington-Area Patients & Residents
  • The Marshall Health Hotline, staffed by Marshall Health nurses, is available 8 a.m. to 4:30 p.m., Monday through Friday, at 304-696-2900.
  • The WV DHHR hotline is also accessible 24/7, toll-free at 1-800-887-4304.
  • The Cabell-Huntington Health Department call center is available 8 a.m. to 4 p.m., Monday through Friday, at 304-526-3383.
  • You can also contact your primary care provider. Your provider will offer specific instructions and work with the state’s public health department and CDC to determine if you need to be tested for COVID-19.  
Marshall University Students
  • Students who have recently traveled internationally, had exposure to a known or suspected case of COVID-19 and are experiencing symptoms should contact Student Health Services at 304-691-1100
Additional Contacts

Marshall Health offers drive-through testing for individuals experiencing symptoms of COVID-19 at the following location:

Marshall University Medical Center/Cabell Huntington Hospital
1600 Medical Center Drive, Huntington

8 a.m. to 4 p.m., Monday - Friday

Individuals should bring their insurance information and a valid ID. A physician order is not required; however, only those meeting the testing criteria during screening will be tested.

A map of testing locations in other areas of West Virginia is available at


Public health officials encourage people to educate, plan and prepare for COVID-19. The CDC offers a household resources guide with tips on getting your household ready for a coronavirus outbreak. 

Prevention & Treatment


Marshall Health Hotline
8 a.m. - 4:30 p.m., Monday-Friday

WV DHHR 24/7 Hotline

WV DHHR Vaccine Hotline
8 a.m. - 6 p.m., Monday-Friday
9 a.m. - 5 p.m., Saturday

Student Health Services

Cabell-Huntington Health Department Call Center
8 a.m. - 4 p.m., Monday-Friday

Marshall Health clinics have protocols and systems in place to keep patients, students and our health care team safe. You should not avoid seeking care out of concerns about the coronavirus. However, if you are experiencing symptoms, including fever, cough or difficulty breathing, call your health care provider first so they can advise you.